Blog
Practical guidance for dealerships posting at volume, plus notes on what we ship.
A reconditioning workflow checklist with handoff rules between intake, shop, detail, photos, and sales so units do not stall in 'almost ready' while Marketplace stays empty.
A vehicle intake checklist from purchase to lot arrival: keys, VIN, packet, photos, DMS, and the moment a unit is allowed onto a public listing — so auction buys do not sit invisible for days.
Most dealership SOP binders go unread. A simple method for writing dealership SOPs from scratch: one job, one page, a test on the floor, and a version date managers actually maintain.
Freelance photographers and detailers speed listings only when scope, lot access, file handoff, and quality standards are written down. A dealer manager's operating model for contractors.
Saturday is when buyers show up and full-time closers often do not. A manager's system for hiring, training, queueing, and holding part-time weekend sales staff accountable without wrecking Monday's deals.
Hiring and managing remote BDC staff for a dealership: what to screen for, how to give them lot truth, speed-to-lead standards, and the controls that keep appointments real instead of phantom.
Paying part-time car salespeople: compare hourly, commission, hybrid, and shift-spiff structures so Saturday closers and weekday coverage do not fight over a plan built for full-time veterans.
Designing dealership sales contests that do not backfire: pick a behavior worth buying, write eligibility rules, avoid month-end dumps, and keep posting and aged units from becoming collateral damage.
Draw against commission for small dealers: how recoverable draws work, when they help a new closer survive, when they sink cash flow, and the written rules independent lots actually need.