Blog
Practical guidance for dealerships posting at volume, plus notes on what we ship.
A confirmation message sequence that reduces no-shows: booking language, same-day reminders, what to send, and how to keep Marketplace leads from vanishing.
A lot procedure for handling pickups by a buyer-hired transporter: identity checks, VIN match, keys, bill of lading, and what to refuse at the ramp.
A follow-up sequence for remote buyers after the car arrives: first-day contact, damage photos, paperwork loose ends, and how to close the file without disappearing.
How dealers can quote shipping estimates without promising delivery dates: what to say in chat, what never to guarantee, and how to hand the buyer a real carrier quote.
A store process for coordinating third-party inspections for remote buyers: who books, lot access, rep presence, results, and what happens if the inspector finds issues.
A repeatable method for running a live video walkaround for remote buyers: prep, shot order, narration, and the notes that turn a call into a real next step.
Build a condition report and photo set before shipping a vehicle so pickup scratches, existing dings, and delivery claims are documented instead of argued.
A pre-transport checklist for vehicles shipping to buyers: keys, fluids, personal items, photos, paperwork, and lot staging so the truck leaves with the right unit.
A dealer checklist of questions to ask a vehicle shipping carrier before you share a VIN: coverage, pickup windows, equipment, payment, and who owns a damage claim.