Reading Analytics Fairly: Slow Reps vs Slow Queues
Reading analytics fairly means separating a slow rep from a slow queue. Use statuses, assignment and claims before you coach effort.
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Practical guidance for dealerships posting at volume, plus notes on what we ship.
Reading analytics fairly means separating a slow rep from a slow queue. Use statuses, assignment and claims before you coach effort.
Turn posting analytics into a simple rep scorecard: four columns, a weekly cadence, and rules that keep the card honest instead of turning it into a public ranking.
A 20-minute weekly coaching conversation built from rep analytics: what to review, which questions to ask, and how managers turn posting numbers into better floor habits.
A desk-sharing routine for the PostToMarket Chrome extension: each rep signs in with their own email, signs out when they stand up, and never posts inside the last person's session.
A first-day PostToMarket checklist for onboarding a new associate: login, assigned queue, copy and photo review, paced posting, and the mistakes a manager should block.
A clean queue handoff checklist for offboarding a departing rep: release claims, fix statuses, sign them out of the extension, and reassign work the same day.
How many units belong in one rep queue: a conservative operating standard for queue size, why huge backlogs stall posting, and how daily limits should shape the list.
How sales reps should build and order a personal queue: pick units they can finish, sequence by priority, keep the list short, and reorder from the phone between customers.
A day-by-day ten-day trial plan to evaluate PostToMarket: import real inventory, post with the extension, test queues and roles, and decide with evidence, not a demo.