Blog
Practical guidance for dealerships posting at volume, plus notes on what we ship.
Reposting a removed Marketplace listing the same afternoon is how one take-down becomes a pattern. Use this decision tree to appeal, rewrite, wait, or drop the unit.
When nobody owns Marketplace removals and appeals, three people file the same dispute and nobody fixes the listing. Assign a named owner, an SLA, and a RACI the floor can follow.
When ten Marketplace listings vanish in one day, stop posting, classify the event, and run a 24-hour protocol before anyone hits repost. A calm sequence beats a floor-wide scramble.
A removal log turns isolated Facebook Marketplace take-downs into a pattern you can act on. Capture the same fields every time, review weekly, and stop repeating the same listing mistakes.
Never, always, guaranteed, 100%, no issues: absolute claims in vehicle listings are easy to type and hard to defend. Words to avoid, and factual replacements that still sell.
Five reps posting from personal profiles, one from a Page, nobody wrote down which is allowed. Set internal rules for business vs personal selling on Facebook before the next hire.
The store that reacts fastest to Marketplace rumors often makes the most operational mistakes. Keep a policy change log: official pages, account notices, and a rumor parking lot.
Three reps, three answers to the same policy question. Build a one-page Marketplace rules sheet for your reps so posting rules are pass/fail, dated, and actually used.
A price box on the windshield photo is already wrong the next time the desk drops the unit. Why dealers should not put prices or specials in photos, and where the number belongs.