Blog
Practical guidance for dealerships posting at volume, plus notes on what we ship.
Photo upload errors when posting vehicles stall queues more often than copy problems. Causes, a isolation test, and a store pipeline so one bad file does not kill the unit.
A failed Marketplace post is a symptom, not a strategy. Use this troubleshooting tree to branch by what actually broke—session, photos, fields, or account—before anyone hits retry.
Most Marketplace removals start as skipped checks, not surprises. A removal prevention pre-flight checklist for every unit that desks can run in minutes before a listing leaves draft.
When Marketplace access is temporarily restricted, stop posting from that login, do not open a backup profile, keep selling the cars, and resume only after Meta's own notice is resolved.
A restricted Marketplace account and a removed listing look similar from the lot: cars are not live. They are different problems. Use this test before you rewrite inventory or file ten appeals.
File a Marketplace appeal from a complete file, not from memory. Capture the notice, listing snapshot, VIN evidence, and timeline before anyone clicks dispute.
Before you relist a removed unit, write a fix list: what was wrong, what will change, and who signs off. Relisting without a delta is how the same notice comes back.
Rejected, removed, and hidden Marketplace listings are different jobs. Use the wrong word and you will appeal a failed submit, duplicate a live unit, or ignore a real take-down.
A Marketplace listing that disappeared without a notice is not automatically a ban. Work a diagnostic sequence: confirm, search logged out, separate sold and filtered from throttled.