Scammers Copying Your Listings: An Impersonation Response Plan
A buyer already 'paid' someone using your photos. Scammers copying your listings: how to spot impersonation, warn real shoppers, and run a same-shift response plan.
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Practical guidance for dealerships posting at volume, plus notes on what we ship.
A buyer already 'paid' someone using your photos. Scammers copying your listings: how to spot impersonation, warn real shoppers, and run a same-shift response plan.
A 'shipper' who wants to pay extra and pick up without the buyer is not a convenience. Fake shipper and agent scams on high-dollar listings, and a protocol that keeps the keys.
The first message is a phone number. Safe replies for buyers who want to leave Messenger right away, when off-platform is legitimate, and when to keep the thread in-app.
A Zelle screenshot is not a deposit. How fake deposit screenshots work, why they stall aged units, and a dealer process to verify payment before holding a car.
A check for more than the asking price is not a dream buyer. How overpayment and fake check scams targeting dealers unfold, the red flags, and a verification process.
If the person who built the Page in 2016 still 'owns' it, you do not. Who should own your dealership Facebook assets, how to map them, and how to survive turnover.
A code texted to a store phone is not a nuisance. Verification code scams explained: why you must never share login codes, the scripts scammers use, and a floor lock-down.
Lot Wi-Fi is shared, guest networks are worse, and cafe hotspots are hostile. A practical guide to safe posting on lot Wi-Fi and public networks for Marketplace reps.
The mailbox attached to Facebook is the real master key. How to secure the email behind your dealership Facebook account: unique inbox, recovery, 2FA, and change control.