An Account Recovery Plan to Build Before You Get Locked Out
Build an account recovery plan before a lockout hits: ownership map, backup contacts, device inventory, and a first-hour protocol so Marketplace posting does not die with one login.
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Practical guidance for dealerships posting at volume, plus notes on what we ship.
Build an account recovery plan before a lockout hits: ownership map, backup contacts, device inventory, and a first-hour protocol so Marketplace posting does not die with one login.
An unrecognized login alert at 2 a.m. is not spam to swipe away. Here is what dealers should do first: freeze posting, verify the session, rotate credentials, then resume with a clean account.
Phishing aimed at dealers rarely looks like a Nigerian prince. It looks like Facebook Support, a wire confirmation, or a 'verify your Marketplace seller' button. Here is how to train the floor.
If everyone is a Page admin, nobody is accountable and one phished rep can take the store's public face with them. Here is who should get admin, who should only post, and how to audit roles.
The last day is too late to invent Facebook offboarding. Use this access checklist to revoke Page roles, sessions, queues, and credentials before a departing rep walks out.
Shared spreadsheets and sticky notes are not a credential system. Here is a password manager setup for a dealership sales floor that managers can roll out without a full-time IT staff.
2FA protects dealership Facebook accounts until the only phone with the codes is at the auction. Here is how to enable two-factor authentication without locking the floor out of Marketplace.
One Facebook login on five phones looks convenient until a rep leaves, a device is lost, or Marketplace starts treating the account like a compromised profile. Here is why sharing is risky and what to run instead.
Support cannot diagnose 'it didn't post.' Use this post failure log template to capture account, VIN, error, and retry details before you send the ticket.