Blog
Practical guidance for dealerships posting at volume, plus notes on what we ship.
Should reps share Marketplace listings to their profiles? A dealership policy: when a personal share helps, when it mutes the friends list, and who is allowed to post what.
How dealership reps should pace Facebook profile posts of vehicles so friends do not mute them: a conservative cadence, unique copy, and a clear split from Marketplace.
Recovery etiquette when group admins remove your vehicle posts: stop the dump, read the rule you broke, send a short private note, and do not argue in comments.
How dealerships find and vet local Facebook groups for vehicle posts: geography, admin quality, dealer rules, and a short approved list instead of forty random joins.
Etiquette rules for posting vehicles in buy and sell groups: read the pinned rules, pace like a member, and keep dealer listings from looking like spam to admins.
Red flags for payment fraud when a Marketplace buyer will not visit the lot: overpayment scripts, fake deposits, and a store rule that no money moves without a person on the property.
A dealership protocol for handling abusive or threatening buyers in Marketplace chat: what reps should say, when to stop, and how managers escalate without a public fight.
A short set of triage questions dealership reps can use in Marketplace chat to separate real buyers from scammers without sounding rude or stalling a good lead.
A floor-ready workflow for reporting fake profiles and messages on Marketplace: when to report, what to save, who to tell, and how to keep real buyers moving.