Blog
Practical guidance for dealerships posting at volume, plus notes on what we ship.
How to set written expectations for dealership floor reps covering shifts, inventory ownership, Marketplace posting, lead response, and sold-unit hygiene without writing a novel.
A diagnostic coaching sequence for a struggling car salesperson: skill vs will vs process, a two-week plan, and how to avoid the pep talk that makes good people leave.
Role-playing drills for dealership sales meetings that practice Marketplace threads, lot greetings, trades, and desk discipline, with a format that does not embarrass the floor.
A 12-week dealership sales training calendar covering floor skills, Marketplace listings, lead response, and inventory hygiene, with a weekly format that does not steal the afternoon.
A 30-60-90 day plan for a new car salesperson that covers floor selling, inventory ownership, Marketplace posting, and lead response, with manager checkpoints instead of 'shadow the closer.'
Interview questions that actually predict used-car floor performance: unit ownership, Marketplace conversations, honesty under pressure, and how to score answers without guessing.
A practical template for writing a used car sales rep job description that covers floor work, Marketplace posting, lead response, and inventory ownership instead of generic closer language.
When works for you is not a booking question. Offering two time choices to book appointments turns a maybe into a calendar event your floor can staff.
I'll follow up tomorrow is how leads die between shifts. Write shift handoff notes that transfer the promise, the vehicle, and the next action in about ninety seconds.