Blog
Practical guidance for dealerships posting at volume, plus notes on what we ship.
Working with corporate standards as a franchise used car manager: map brand rules to pricing, photos, and posting, push back on theater, and keep days-to-turn from dying in a PDF.
Franchise store vs independent lot management structure: who owns inventory, posting, discounts, and people, and why copying the other model's org chart usually slows the floor.
A weekly owner dashboard for dealer principals: eight numbers that fit on one page, a 20-minute review cadence, and the traps that turn a dashboard into another spreadsheet nobody trusts.
Decision rights for who approves discounts and deals: a published grid, exception path, Marketplace price matches, and rules that stop driveway overrides.
A buy or pass framework for used inventory decisions: unit economics, retail-ready clock, photo and posting path, and the passes that protect days-to-turn.
Hire or train? A decision framework for dealership owners: when a seat needs an outside hire, when a current employee can be trained, and how to avoid paying twice.
Divide decisions between the owner and the general manager: capital vs. operations, a written exception list, and the weekly review that keeps the owner from desk-managing.
When to hire your first used car manager: the operational signs, the work they must own on day one, and the mistakes owners make by hiring too early or too late.
What a dealership internet director actually does: process ownership, posting standards, lead response, reporting, and the work that should stay with the used-car manager.