Blog
Practical guidance for dealerships posting at volume, plus notes on what we ship.
Mileage and price formatting errors that fail posts are usually commas, cents, extra zeros, or a CSV that looked fine in Excel. A validation routine before the unit ever hits Marketplace.
Image size and format problems to fix before you post: HEIC, giant originals, chat screenshots, and a store standard so the queue does not discover them in the Marketplace form.
Photo upload errors when posting vehicles stall queues more often than copy problems. Causes, a isolation test, and a store pipeline so one bad file does not kill the unit.
A failed Marketplace post is a symptom, not a strategy. Use this troubleshooting tree to branch by what actually broke—session, photos, fields, or account—before anyone hits retry.
Most Marketplace removals start as skipped checks, not surprises. A removal prevention pre-flight checklist for every unit that desks can run in minutes before a listing leaves draft.
When Marketplace access is temporarily restricted, stop posting from that login, do not open a backup profile, keep selling the cars, and resume only after Meta's own notice is resolved.
A restricted Marketplace account and a removed listing look similar from the lot: cars are not live. They are different problems. Use this test before you rewrite inventory or file ten appeals.
File a Marketplace appeal from a complete file, not from memory. Capture the notice, listing snapshot, VIN evidence, and timeline before anyone clicks dispute.
Before you relist a removed unit, write a fix list: what was wrong, what will change, and who signs off. Relisting without a delta is how the same notice comes back.