Blog
Practical guidance for dealerships posting at volume, plus notes on what we ship.
One Facebook login on five phones looks convenient until a rep leaves, a device is lost, or Marketplace starts treating the account like a compromised profile. Here is why sharing is risky and what to run instead.
Support cannot diagnose 'it didn't post.' Use this post failure log template to capture account, VIN, error, and retry details before you send the ticket.
A live listing with the wrong location pin still gets messages, just from the wrong buyers. Here is how to find, correct, and prevent a mismatched pin when posting vehicles.
When a Marketplace posting batch dies halfway through, restarting everything is the expensive move. Here is how to isolate the bad unit, protect the units that already posted, and finish the rest of the queue.
Checking how buyers see your listings without your login is the only honest QA. A repeatable logged-out protocol, what to inspect, and who owns the cadence so the desk stops trusting screenshots from the posting profile.
Post went through but the listing is not visible: separate a confirmation screen from buyer findability, run a controlled search, and decide whether you have a content problem, an account problem, or a market problem.
End-of-day triage for a failed posting queue: sort fails by cause, decide what retries tomorrow, what stays in draft, and what the morning manager inherits without a mystery pile.
A listing stuck in pending review is not the same as live, and it is not the same as removed. What dealers can do while they wait, what they must not do, and how to keep the floor from posting a duplicate.
Failed post retry rules decide when to retry and when to stop. Blind retries turn a field error into an account-behavior problem. A floor policy with owners, waits, and a hard stop.