Dealership Growth
Setting Realistic Sales Quotas for Each Rep
A used-car manager's method for setting realistic sales quotas for each rep by role, inventory mix, and traffic, plus a review cycle that does not punish a slow weekend.
PostToMarket Team
Blog
Dealership Growth
Practical guidance for dealerships posting at volume, plus notes on what we ship.
Dealership Growth
Setting Quarterly Goals for a Dealership Team
Quarterly goals that a used-car team can hit are few, owned, and inspected monthly. Set leading work (posting coverage, response, aged actions) next to lagging results—not a copied forecast from last December.
PostToMarket Team
Dealership Growth
Month-End Routine for the Used Car Department
Month-end in used cars should close the book, the listings, and the queues—not just the deals. Use this routine to reconcile sold units, aged inventory, and posting work before the next month starts dirty.
PostToMarket Team
Dealership Growth
A Weekly Checklist for the Pre-Owned Manager
A pre-owned manager's week should not be a pile of interruptions. Use this weekly checklist to cover aged units, posting coverage, recon handoffs, and sold-unit hygiene before the lot opens Monday.
PostToMarket Team
Dealership Growth
Customer Complaint Escalation Process for Dealerships
A Marketplace buyer who shows up angry about mileage or a sold listing needs an owner, a clock, and a manager—not a hallway debate. Build a complaint escalation process the floor can run on a Saturday.
PostToMarket Team
Dealership Growth
Personal Phone and Device Policy for Dealership Sales Staff
Personal phones are how Marketplace threads leak off the lot. Write a device policy that covers posting, customer numbers, photos, and after-hours texts before the next messy handoff.
PostToMarket Team
Dealership Growth
Writing a Sales Team Handbook for a Small Dealership
A small dealership does not need a corporate binder. It needs a short sales team handbook that covers ownership, listings, hours, and conduct so the floor still works when the manager is at the auction.
PostToMarket Team
Dealership Growth
Progressive Discipline for Dealership Employees
Progressive discipline on a car lot only works when the rule, the evidence, and the next step are written down. Use this operational framework for coaching, warnings, and exits without a hallway trial.
PostToMarket Team
Dealership Growth
Managing a Top Performer Who Ignores the Process
Your highest-grossing rep can also be your most expensive operational risk. Here is how to manage a top performer who ignores process without blowing up the month or the rest of the floor.
PostToMarket Team